CVE-2026-62856

CVSS 7.7 (high) · published 2026-11-06

FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the  polycast/receive  endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226.

Weakness: CWE-89, CWE-200, CWE-639

Source: NVD CVE-2026-62856

References

• https://github.com/freescout-help-desk/freescout/commit/1f4deee6369d89a70d291248499883b5bfdb99ff
• https://github.com/freescout-help-desk/freescout/commit/656cb2349cd3bb11f04f01c1587900dfb423a855
• https://github.com/freescout-help-desk/freescout/releases/tag/1.8.226
• https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-gh3r-jh6q-wrvj

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